Terms of Service.

SportsXLab is a marketplace for sports knowledge. We offer in particular:

• Individual courses: a one-time purchase with unlimited access for as long as the course is available on the platform
• Pro membership: access to the entire course catalog for the duration of the subscription
• Club licenses: access for teams and organizations with role-based learning paths
• Free content: such as Insights articles and individual trial lessons

The courses are created by independent experts and reviewed by our advisory board before publication. You can find the current scope of each offer in its description.

You need an account to buy courses and use the membership. The following applies:

• You must be at least 16 years old; if you are under 18, you need the consent of a parent or guardian
• The details you provide during registration must be truthful and kept up to date
• Your account is personal; login credentials must not be passed on to third parties
• You are responsible for all activity through your account to the extent you are accountable for it

If you suspect that third parties have access to your account, please let us know immediately.

The presentation of courses and memberships on the platform is a non-binding invitation to order. The contract is concluded when you complete the order process by clicking the payment button and we confirm the order by email.

The prices shown at the time of ordering apply. All prices include statutory VAT unless stated otherwise. We reserve the right to adjust prices for future orders; contracts already concluded remain unaffected.

Payment is made via the payment methods offered during checkout. Processing is handled by an external payment provider; your card details are processed exclusively there and never reach us.

For the Pro membership, the amount is due at the start of each billing period. If a payment fails, we may suspend access until payment is received, after notifying you.

When purchasing digital content that is made available immediately, there is no statutory right of withdrawal insofar as you have expressly consented to the start of performance.

Independently of this, we voluntarily offer a money-back guarantee: within 14 days of buying an individual course or taking out a Pro membership for the first time, we will refund the full amount on request, no questions asked. Just write to hallo@sportsxlab.com.

The guarantee does not apply if it is used abusively, for example by repeatedly buying and refunding the same course.

Depending on the model you choose, the Pro membership runs for one month or one year and renews automatically for the same term unless canceled beforehand.

• You can cancel at any time with effect from the end of the current billing period, directly in your account or by email
• After cancellation, you keep access until the end of the paid period
• Individually purchased courses are unaffected by the cancellation

Both parties' right to extraordinary termination for good cause remains unaffected.

By purchasing a course or taking out a membership, you receive a simple, non-transferable right to use the content for your own non-commercial learning and training purposes. You may use the templates, protocols, and plans provided in your own work, including at your club.

The following in particular is not permitted:

• recording, downloading, or copying course videos outside the features provided for this
• passing on login credentials or content to third parties
• publicly screening or reselling content
• using the content to build competing offerings

For club licenses, the user group defined in the respective contract applies.

The courses reflect the professional knowledge and experience of the respective experts. Our advisory board reviews every course against fixed criteria before publication. Nevertheless, the content remains professional judgment, no specific training outcome or result is owed or guaranteed.

Users are responsible for the contributions they publish on the platform themselves (e.g. Q&A questions, ratings). We may remove unlawful or inappropriate contributions.

Our courses contain training and exercise recommendations. You follow them at your own risk. Please note:

• Before starting a new training program, check with a doctor whether it is suitable for you, especially if you have pre-existing conditions, injuries, or complaints
• Stop an exercise if you feel pain or unusual discomfort
• The content is no substitute for medical diagnosis, therapy, or individual care

We aim for high availability of the platform but do not owe uninterrupted accessibility. Maintenance, updates, and outages can temporarily limit access.

We continuously develop the platform and may change or discontinue features where this is reasonable for you. Individual courses can be removed from the catalog, for example when they become professionally outdated. If you bought a course individually and it is permanently removed, we will find a fair solution with you, usually an equivalent replacement course or a pro-rata refund.

We are liable without limitation for damage resulting from injury to life, body, or health, as well as for intent and gross negligence.

For slight negligence, we are only liable for the breach of essential contractual obligations, obligations whose fulfillment makes the proper performance of the contract possible in the first place, and limited to the foreseeable damage typical for this type of contract. Liability for indirect damage and lost profit is excluded to the extent permitted by law.

Mandatory statutory liability provisions remain unaffected.

We may temporarily suspend your account or terminate the contract extraordinarily if you materially violate these terms, in particular by passing on login credentials, copying content without authorization, or misusing the platform. Before a suspension, we will inform you where reasonable and give you the opportunity to respond.

We may amend these terms, for example for new features, changes in the law, or further development of our offering. We will inform you of significant changes by email at least 30 days before they take effect. If you do not object before they take effect, the new terms are deemed accepted, we will point this out explicitly in the notification. If you object, you may end the contract as of the date the change takes effect.

Swiss law applies, excluding the UN Convention on Contracts for the International Sale of Goods and conflict-of-law rules. Mandatory consumer protection provisions of your country of habitual residence remain unaffected.

The place of jurisdiction is Zurich, Switzerland. Mandatory statutory places of jurisdiction, in particular for consumers, remain reserved.

Should individual provisions of these terms be invalid, the validity of the remaining provisions remains unaffected.